If you are not satisfied with your Woolly Pocket purchase(s), that's totally cool. Woolly Pocket allows you to return for a full refund or exchange within 30 days. Please acquire a return material authorization "RMA" number within the 30 day period following the date of shipment.

For all returns, products must be returned unused and undamaged. All products must be in their original condition and in their original packaging, along with any accessories, manuals or documentations shipped with it. Products that are returned damaged, and not in their original packaging will not be refunded. Woolly Pocket will not be responsible for items returned to us after the 30 day period.

If you have inquiries regarding returns, exchanges or acquiring a RMA number, please email us at customerservice@woollypocket.com or call 1-877-796-6559.

Thank you for shopping at Woolly Pocket.

Please ship returns to: 

Woolly Pocket
4836 E. McDowell Rd. Suite 103 
Phoenix, AZ 85008